Get more five-star reviews
Boost your online reputation among customers looking for businesses in their local area
- Talk to an Expert 877-492-8235
- Schedule a
Free Consultation
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- Overview>>Your business’s online reputation is more local than ever
- Platform Features>>Intuitive tools, powerful analytics, unparalleled results
- Pricing>>Pricing and packages
- FAQs>>Frequently Asked Questions
Your business’s online reputation is more local than ever
If you interact with your customers face to face, your business’s online reputation is increasingly tied to location-specific consumer feedback.
Review-driven rankings
Businesses with more positive reviews rank higher in online search results and mobile map searches.
Social recommendations
“Visited by Friends” and other social media business recommendations are exploding in popularity.
Location-based search
Smartphone searches prioritize businesses physically near the user, as validated by local business listings.
Online voice of the customer
Consumers proactively approached for feedback by businesses are much more likely to recommend them.
What local customers say online affects your
bottom line
94
%
94% of consumers are more likely to purchase from a business with positive reviews
– BrightLocal (2020)
71
%
71% of consumers say social media posts by friends and family influence their purchasing decisions.
– Sprout Social (2020)
Win over potential customers
A strong online reputation in the local search results is great for business.
Contact us for an expert consultation
Get free advice on the best reputation management strategy for your business.
Call 877-492-8235 or Book a Time
Intuitive tools, powerful analytics, unparalleled
results
is an integrated suite of online reputation management tools
Online reviews
Increase your star rating across all the top sites
Multi-site monitoring
Monitor your reviews across the most important third-party review sites, including over one hundred industry-specific sites
Review alerts
Receive alerts for new online reviews and respond directly from the platform
Review requests
Easily send “please review us” requests to loyal customers, via email, text message, or an iOS/Android kiosk
Social media
Gain new customers through social media recommendations
Multiple sites
Manage all of your social media accounts together
Respond across platforms
Respond to individual customer comments or post to all platforms at once
Schedule social posts
Set up content publishing schedules to send out updates regularly
Business listings
Boost your online visibility in mobile map searches
N.A.P. broadcasting
Create a “single source of truth” about your business’s physical location
Claim and update
Claim pre-existing business profiles and auto-update their information
Synchronize across sites
Instantly publish your business info across hundreds of influential listings sites
Customer surveys
See what customers think while preventing negative reviews
Customer surveys
Send your customers surveys based on pre-built templates or custom questionnaires
Automatic campaigns
Create survey request campaigns to be sent automatically following a sale or other event
Keep complaints offline
Prevent negative reviews by giving customers a way to have their issues heard
Questions or concerns?
Talk to one of our specialists today to get personalized advice. Confidential, free, and without obligation.
Call 877-492-8235 or Book a Time
Pricing and packages
We offer two configurations of Defender® Local
to suit the needs of any business
Essentials
$2,000/yr
Premium
$3,500/yr
Frequently Asked Questions
Questions or concerns?
Talk to one of our specialists today to get personalized advice. Confidential, free, and without obligation.
Call 877-492-8235 or Book a Time